Overview
Remote and hybrid courses at Penn Dental Medicine use two main platforms: Zoom for synchronous class time, and Canvas + Panopto for asynchronous course content and materials. Please read through the following recommendations for these platforms.
1: Evaluate your device.
Faculty and students can participate in remote and hybrid courses using a PC or Mac desktop or laptop. Even though mobile app versions exist of several platforms, you should not rely solely on a tablet or smartphone. Your computer should also be equipped with a webcam for synchronous Zoom sessions.
In general, computers that are three years old or younger should be fine for remote courses.
How to share your screen in Zoom?
2: Update everything!
Update your operating system and preferred browser(s). To test whether you have the most up-to-date version of your browser, visit www.whatsmybrowser.org.
3: Check your internet connection.
Faculty and students need a strong internet connection with a minimum of 1 Mbps download speed. For the best experience, use an ethernet (wired) internet connection. Public WiFi is rarely adequate. Use “Speed Test” websites or apps to determine the strength of your internet connection. Cellular connections (4G LTE, etc.) may not be fast or stable enough for a smooth class experience.
4: Have a preferred and a backup browser.
Chrome and Firefox are the best all-around browsers for the platforms used in Penn remote classes. Often switching between browsers can help resolve issues, so it is recommended that you have more than one up-to-date browser on your computer. Safari may also work, but Internet Explorer / Edge is not recommended.
5: Be aware of download requirements.
Canvas is web-based and does not require any downloads. Zoom is web-based with an optional download for participants and moderators (download required for mobile participants only). You may require IT assistance if downloading software onto a PDM-managed device, so please plan accordingly.
Download Zoom for a mobile device here or scan the QR code below:
6: Buy a headset for synchronous sessions.
For the best possible classroom experience in Zoom, use a headset with a microphone. We recommend the Logitech H570e USB headset for best results. Smartphone earbuds with a microphone will work in a pinch, but a headset with a microphone is the best option.
Considering purchasing a new computer or smartphone soon?
Penn Information Systems & Computing publishes a yearly guide for faculty, students, and staff who are purchasing devices to ensure they are compatible with Penn’s computing environment. View the guide for desktop and laptop/notebook computers.
Adapted from: System Requirements, Penn Arts & Sciences & Penn Nursing Technology Checklist
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